Alex Carroll

Consulting Manager

Alex’ consulting experience in data protection and information security is supported by a decade in adult training and course design. 

Specialised in normative frameworks and quality management he has developed decision-making tools and guidance for process management for numerous organisations. 

In 2018, he joined TechGDPR to help organisations through risk-based security management, accountability and the GDPR compliance lifecycle. He has since then acquired 5 data protection and security certifications, supporting a variety of clients in privacy program development, auditing, ISO 27001 implementation support, delivering data protection training and privacy engineering. He is a seasoned conference speaker and article writer and is regularly featured in awareness-raising videos.

Professional Experience

Educational design & quality performance lead

General Motors  | 2017

  • Assessing internal and external quality indicators
  • Driving learning design to anticipate product release
  • Strengthening supplier stakeholder collaboration

 

Quality manager

ChalTec | 2017

  • Creation of a real time product satisfaction evaluation system connecting customer support, product sourcing and warehouses
  • Implementation of the RAPEX product recall plan

 

Quality management consultant 

Freelancing 2013

  • ISO 9001 implementation support
  • Implementing process controls & training

Qualifications & Education

Education

  • Bachelors in Quality Safety and Environmental Management | Montpellier I
  • Masters in Language Science: e-Course Design & Knowledge Management  | Montpellier III

 

Certificates and awards

  • Fellow of Information Privacy (FIP)
  • ISO 27001 Lead Implementer
  • Certified Information Privacy Manager (CIPM)
  • Certified Information Privacy Professional / Europe (CIPP/E)
  • Certified Data Protection Officer (TÜV Rheinland)
  • Quality Management Officer (TÜV Rheinland)

 

Skills and expertise

  • ISO compliance (9001 & 27001)
  • Risk assessments
  • Privacy engineering
  • Auditing
  • Evaluating security & controls
  • Duty to inform & transparency
  • Vendor assessments & engagement

 

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