<style>.lazy{display:none}</style> GDPR Compliance for SaaS companies - TechGDPR

GDPR Compliance for SaaS companies

To sell in the European market as software-as-a-service (SaaS) company you will have to ensure you meet the requirements of your clients, also on the front of GDPR.

GDPR Challenges of offering Software as a Service (SaaS)

When developing Software as a Service (SaaS) products, you will typically sign up customers on a subscription base, and provide all they need for the usage of the software, from hosting and data services to sending emails and notifications on their behalf. While technically it is rather similar if you sell to end users directly or B2B, for GDPR compliance, this is a world of difference.

An organization that offers services to other businesses (B2B or B2B2C) will in most cases act as a processor on their behalf. This means that certain agreements need to be in place, but also that you will probably need to help your customers understand how the GDPR may apply. The primary burden for compliance is on them, but if you can’t support them, you will not win the client. Ideally GDPR compliance should be considered right from the start of design and development of software and apps. Through privacy by design workshops and processes we support privacy friendly innovation, which helps you implement the requirement of Data Protection by Design and by Default of the GDPR.

Our experience with SaaS products

Throughout the years, we have supported hosting, platform technology, video streaming, IoT, mobile apps (android and iOS) development, analysis and tracking, insurtech, fintech, health apps, cryptocurrency exchange and projects and other software as a service businesses. All of them come with particular challenges dependent on their particular setup, location and product. Through our experience with technology, business and the legal side of things, we can help find solutions to common and uncommon GDPR challenges. Sometimes through documentation, adjusting technology or helping you to refocus with a more privacy oriented setup.

Find out how TechGDPR can support you as a SaaS company

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